Record Genie
785 Washington Street
Holliston, MA 01746
ph: 508-429-3345 (Store/Mobile/Text)
Dave
Convenient cleaning service by mail for customers who don't live near a Record Genie partner store or event.
Please read first:
I have a "Try It Out" special offer of 20% off as many as 9 records (with the 3 different cleaning types if you like) so you can compare before and after results.
If you're not sure about shipping your records then please ask me, as I have "small shipping kits" for up to 15 records. I cover the cost of shipping the kit out to you to get started. Best of all, when you've cleaned all the records you want to do, send the kit back (at your expense) for a full refund, so it costs you nothing (except return postage) to "borrow" a kit! Note that sleeves are replaced for each new customer. See pictures in Gallery.
If you're not sure about something, then please ask me before shipping anything! If you give me details of what you need, we can discuss everything by email or on the phone, and I can invoice you accordingly.
Unless you request otherwise, small (removable) Record Genie labels are put on the inner sleeve after cleaning to indicates the machine(s) used, the month and year, so you can easily see when each record was last cleaned.
Your 12" vinyl record is cleaned for 5 minutes, then dried for 4 minutes, using an Audio Desk or Klaudio ultrasonic record cleaning machine. You can choose which machine if you have a preference. Includes new Mobile Fidelity Mo-Fi Original Master inner sleeve. If you prefer another brand of sleeve, send them with your records.
Shipping is NOT included!
Shipping both ways is NOT included. USPS Media Mail is the most affordable, but not the fastest, so you may prefer to balance time and cost by using Fedex/UPS/etc.
You can send a return label with your records if you prefer, especially for UPS or Fedex, but most customers use USPS Media Mail. I print my shipping labels through PayPal and only charge the actual cost of shipping, based on weight of package, insurance requested etc.
Record Genie cannot be responsible for lost or damaged packages, so it's smart to use insurance and tracking for your treasured records.
USPS Media Mail is charged by actual package weight, rounded up to the nearest pound. It's slower than regular mail, but is their most affordable rate. If you know your package Size/Weight/Value and From/To Zip Codes (Record Genie is 01760) it's easy to calculate postage with this USPS tool: http://postcalc.usps.com
Don't already have quality shipping materials already on hand to send your records?
No problem! Just use one of my "small shipping kits" to get started! For $25, I'll send you a 16x16x6 box with special convoluted foam completely surrounding an inner box, with sleeves for up to 18 records.
Cleanings and return shipping are extra, based on how many records you send. You can include payment by cheque (no cash) if you know the shipping cost (return shipping) or you can PayPal me one amount for cleaning and return shipping, once I've received your records.
Best of all, when all your cleanings have been done, return the kit for a full $25 refund, so you "borrow" a kit for free! Special kit materials (foam etc) are expensive but can be used many times over. Note that sleeves are replaced for each new customer.
Got questions? Not sure about something? Please ask me before you pay - I'm happy to help!
Try It Out!
Not sure ultrasonic cleaning will work for you? On your system?
Use the "Try It Out" special offer and get 20% off your cleanings, up to 9 records!
Choose records you know well, play them before you pack them up carefully (request a shipping kit if you like) and send them off to Record Genie.
You can choose from Audio Desk or Klaudio only "single cleanings", or "double-cleaning" using both machines, or a mix of all types to compare them.
Play your records again when they arrive back with you after cleaning, and decide for yourself whether you like "single cleaning" on the Audio Desk or Klaudio, or if "double cleaning" with both machines works the best for you!
Copyright 2013-2020 Record Genie. All rights reserved.
Record Genie
785 Washington Street
Holliston, MA 01746
ph: 508-429-3345 (Store/Mobile/Text)
Dave